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iReview iPhone
Posted by Stephen Green  ·  19 September 2007

I might not be the best person to review a cell phone, because I hate the things. The only reason I owned a cell before the iPhone is, my wife made me. As in, buying cell phones was our first chore after coming back from our honeymoon. We also joined Sam’s Club that day. Those two events made me feel more married than the wedding and honeymoon ever could.

Over five years of marriage, I went through two cell phones, each the cheapest, simplest model I could get at the time. I didn’t need a cell to play games or check the weather or take pictures -- I needed it so my bride could keep track of me, and make sure I knew what to get at the grocery store. If you called and left me a voice mail, odds are I never heard it. Simply calling you back took one step; listening to your voice mail then returning your call took at least four steps.

Anyway, a couple of weeks ago I lost my cell. So I figured, why not get a way-cool looking iPhone. But could something so expensive* be worth it to a cell phone non-user like me? Turns out, the answer is yes.

For me, “visual voicemail” alone was worth the price of admission. Old voicemail: Delete my backlog one at a time (or worse: listen to them), to get to the new one from Melissa. Then hang up, and call Melissa back. Visual voicemail: Press the button for the message from Melissa, ignore the others, then press the Melissa button to call her back. Boom, I’m done.

Besides, saving time is one thing. Making your wife happy by actually listening to her messages is priceless.

The phone itself is what you’d expect from the makers of the iPod. It’s pretty to look at, fun and simple to use, and touching it is like stripping naked, taking two hits of Ecstasy, and rolling around on crushed velvet. Maybe I exaggerate, but not by much.

I still haven’t looked at an instruction manual, but I don’t think I’ve missed any features after a week of use. If you’ve played with Macintosh widgets, then programming your iPhone to get your weather, stocks, etc. is all familiar ground. And if you don’t know a widget from a gadget, you’ll figure it all out in a mere moment or two. The widget eye candy is all shiny, too, but not in a distracting way.

Syncing pictures from your computer is easy -- and unlike any other cell I’ve seen, worth it. I’ve seen pictures on cell phone displays before, and the conversation usually goes like this:

Me: That’s a lovely turtle you photographed in that wet cave.

Them: That’s my daughter at the playground.

Pictures up on your iPhone look like they came straight out of your wallet on super-glossy Fujifilm paper, only you can carry thousands of them with you. Breathtaking, really.

And don’t forget the fun factor. Making custom ringtones? A blast, even if it does cost you a buck or two a pop. Try adding headshots or business logos to your favorite contacts, and those images become your wallpaper whenever you talk to them. Me, I like getting my custom wallpapers from this guy. (NQuiteSFW)

The device isn’t perfect. The built-in camera pretty much sucks, although I suspect that’s true of most cell-cameras. I wouldn’t really know, having never used one. But it doesn’t exactly compare to the Nikon D200 I carry around everywhere, so it doesn’t really matter to me. Also, I’ve managed to crash it a couple times while syncing it with my desktop computer. Although I’ve found you can avoid lockups, simply by clicking the “unlock” slider before docking the phone. And if it crashes? Hold two buttons for a few seconds to reboot, no data lost.

As a phone it works well enough, just like any other but with added eye candy. We were already AT&T/Cingular customers, so whatever faults or virtues they have, we were already used to them. Coverage seems excellent, sound quality is OK.

The multitouch keyboard has gotten mixed reviews, but I don’t have a problem with it. There’s a learning curve, but it’s short and not too sharp. I wouldn’t try to write a novel on my iPhone, but I have emailed and blogged from it without suffering any carpel-tunnel problems. The email client isn't great, but already I don’t know how to live without the browser or address book or GoogleMaps. I could, if packing light, travel comfortably with only the iPhone and leave my laptop at home.

Wi-Fi works great, but AT&T’s EDGE service isn’t much faster than dial-up -- although it is unlimited and works everywhere I’ve tried it. If you’re used to dial-up, you’ll be fine. Otherwise, plan on finding a wi-fi hotspot for your best browsing experience. You can even watch YouTube videos. Flash isn’t supported, but as far as I’m concerned, that’s a feature not a bug. Best part is, this thing holds a battery charge, even though I'm constantly using the Wi-Fi, and I keep the brightness turned up most of the way. We'll see how the battery lasts over the coming months.

Initial verdict? I still hate cell phones, but I love my iPhone. I can’t seem to keep my hands off it, and that’s no exaggeration.





*A quick word about that expense. The nay-sayers complained that an iPhone costs $600 up front, plus $2000 in contract expenses to AT&T. Not true. Oh, it’s possible to spend that much money, but it ain’t easy. For $300, I picked up a 4GB model (now discontinued; get’em while they’re cold). My contract is $60 a month, for 500 minutes (which I won’t use), 200 text messages (which I won’t use), and unlimited data usage (which by definition I can’t use). Eventually, Melissa and I will be on the family plan -- $80 a month for both of us, with 700 minutes to share and all the data we can eat. She also got her own iPhone. So, yeah, we’ll spend $2600 over two years, for two iPhones with two users. Compare that with what you’re already spending.

Comments

Speaking of screen brightness and battery life, have you noticed that the brightness of the screen adjusts dynamically to the ambient light level? I didn't notice it until I was reading an e-mail while walking up out of a subway station onto a brightly lit street. Wow.

It's also worth noting that while my experience is limited (I tend to buy one phone and stick with it; I've owned four in ten years) this screen is the only one I've found perfectly usable in all light levels from pitch darkness to full-on direct sunlight.

Posted by: Jeff Harrell at September 19, 2007 02:24 PM

I have noticed that, but forgot to mention it. Also, at 163DPI, the screen is more than twice as sharp as most laptops, and more than half the sharpness of the best glossy magazine covers. Outstanding display, just outstanding.

Posted by: Stephen Green at September 19, 2007 02:31 PM

That sound you just heard is the jealous in my little heart. It's very noisy jealousy.

Must get iPhone...

Posted by: zombyboy at September 19, 2007 09:49 PM

Hey Steve. Make sure AllahPundit doesn't hear about this. He's been pining for an iPhone for years, it seems like!

Nice review. You've managed to hit on the high points pretty solidly. I think the only thing left to find out about these is the durability. There are some rumors going about that the screen loses its sensitivity after a while, but there's no consistency to the reporting.

The one thing I'm curious about is EDGE speed in your area. Lots of people noticed a serious uptick in EDGE speed a few days before the iPhone was released in June. I have noticed (in the Baltimore/DC area) that sometimes the EDGE network flies (relatively speaking) and sometimes it is dog-slow. Is it always slow for you?

Posted by: NukemHill at September 20, 2007 09:16 AM

Mostly I use Wi-Fi, so EDGE speeds haven't been an issue. One afternoon, I took out the iPhone's password to my home network and forced it to rely on EDGE. Speeds up here aren't great -- but we're at 7,500 feet, and generic cell coverage is pretty spotty.

I'll play with it in town some more, next time I need to drive down the hill for something.

Posted by: Stephen Green at September 20, 2007 09:24 AM

EDGE speeds are far more variable than I expected them to be. When it's fast it is plenty usable for blog browsing and even some more complicated sites (HTML only of course). When it's slow, it... sucks.

Posted by: mcg at September 20, 2007 03:07 PM

Almost thou persuadest me...

Posted by: Joan of Argghh! at September 20, 2007 04:16 PM

Here in Manhattan, I'm consistently getting around 200 kbits/sec, which is about 4x modem speed. It's not broadband, but it's certainly usable. I love my iPhone...

Posted by: Kim Hill at September 20, 2007 04:32 PM

For me the Edge network speed varies during the day while I remain in the same spot (at work). Otherwise I'm having a lot of fun with the iPhone, and I'm not usually seduced by the latest cell phone full of gadgets. Maybe AT&T and Apple will upgrade to GSM.

Posted by: Retread at September 20, 2007 04:56 PM

The essential problem with the iPhone is that it's an Apple product. Definitionally, it is complete crap which has been gussied with a pretty front end and a slick marketing campaign.

Next year Steve Jobs will stand up again at MacWorld, talk like he's taking responsibility for all the problems consumers have experienced with the gen-2 iPhone, and offer completely-insulting compensation in the form of a discount on the gen-3 iPhone -- which is gonna work properly for sure this time, honest! -- or other Apple products. Those of us who've seen this act about a zillion times before will be standing on the sidelines laughing at the dolts who fell for it, again.

Posted by: BC at September 20, 2007 05:28 PM

iPhone is fun and addictive and surely the best consumer electronics product I've ever used, bar none. Sure, it has its faults, just like any other device, but the sheer charm of the device powers past any problems.

I'm with you - I hate cellphones but I love iPhone. This is probably because mobile web browsing is really slick and fun, and mobile email reading is too. If you're an Internet addict like me and most bloggers, you won't regret getting iPhone and even the $600 original price will look negligible next to the benefits you get from it.

EDGE rates do vary enormously from place to place, from unusable to hey, this is almost as fast as WiFi. The phone makes excellent use of the connection - if you're looking for text, chances are it will load fast and then you'll see any images pop up while you're reading the page.

What did strike me, though, is that I sat next to someone with a Blackberry that had an allegedly state of the art 3G connection and it actually loaded sites slower than my iPhone on EDGE. I can only conclude that there's some serious CPU/graphics power in that thing.

I'd say that if you read or write in blogs, well, you'll get more than your money's worth out of iPhone.

D

Posted by: David H Dennis at September 20, 2007 05:30 PM

I have the Sprint Mogul, which is a rework of the HTC 6800. Having used the Pocket PC / Windows Mobile device and the iPhone, the only thing that I liked about the iPhone was the rotating display. Otherwise, if I were to try and use the iPhone in my work environment, I'd probably destroy it in about 2 days.

Posted by: Kevin at September 20, 2007 05:55 PM

Kevin,

I'm not so sure about your worries on that last point. I abuse the heck out of my iPhone. It usually gets thrown into the center console of my Wrangler - which is bare metal, no carpeting or leather. It shares room in there with an iPod, some lens caps, the occasional camera lens and/or camera - a bunch of sharp pointy stuff, basically.

And I thrash that Wrangler around with all that stuff in there.

So far, there's not a scratch on the iPhone.

Posted by: Stephen Green at September 20, 2007 06:21 PM

Thanks for your personal reply, I shall endeavor to frequent your blog more often.

The environment I work in is an aircraft manufacturing environment.

Follow the link below to see a picture of one of the area's I must go into, and which my phone needs a reasonable expectation of survival if dropped.
http://www.viewimages.com/Search.aspx?mid=51187612&epmid=1&partner=Google

It's steel and concrete.

It's unforgiving.

Posted by: Kevin at September 20, 2007 06:23 PM

Hi Stephen,

When you mention the $80 family plan, is that the same as the $110 700-minute family plan? ($80 + $30 for the second iPhone line.) If so, too bad...

Anyway, thanks for the review. You've almost convinced us to pick up a couple of iPhones.

-Matt

Posted by: Matt at September 20, 2007 09:26 PM

Steve,

Regardless of iPhone ownage (iPhonage), all Mac users need to check out CallWave and their widgets.

http://www.callwave.com/landing/widgets.asp

One widget allows you to send text messages from your Mac to anyone's cell phone. IOW, using a real keyboard.

The second one is called visual voicemail. It dumps a text version of your actual voicemail into your cell phone's text message inbox. It is limited in that it doesn't necessarily do the whole message if it's too long. Also, accuracy is somewhat dependent upon the speaker - there is room for improvement there! However, it is very useful for screening your voicemail messages.

And both are free downloads and free services!

Posted by: yak at September 20, 2007 09:51 PM

Just noticed that there are versions of the above for other operating systems as well.

Posted by: yak at September 20, 2007 09:55 PM

You've done more with yours in a week than I've done in a month and a half. I haven't even bothered to program a voice message for missed calls yet: Haven't even bothered to look and see how to do it. Then again, I'm single, and I don't care.

I just like not having to carry a cell phone, a digital camera, an iPod, and an iBook with me everywhere I go. That's a lot of crap to cram into a phone!

The daily carry-cam the iPhone replaced for me is an ancient 1.3 mega pixel Canon PowerShot A10, so the iPhone's camera is actually a pretty significant improvement, except for not having a flash (I just leave the A10 and a four-pack of AA's in the glove box of my pickup truck, and it's there if I need it).

I find surfing on it to be fairly tedious: Even with a WiFi hotspot handy, it's really not much faster than a dialup connection, for some reason, but I can check the weather and my blog stats, which is about all I need it to do.

My favorite feature is the babe-magnet factor: I check my email at the bar during my gig breaks, and they are just powerless to resist the iPhone's sexiness. Makes 'em not motice my lack of same.

The biggest shortcoming of the email app is that there is no way to select all of the messages and delete them. That seems like a pretty huge oversight error to me, but then I may just not know how to do it: Deleating fifty-plus junk messages one at a time - when the thing chokes every ten or so until it catches up - is basically inexcusable.

The iPod's album browse window is also as useless as tits on a boar hog: Most of my MP3's were created before album artwork was associated with such files, so it's just a bunch of anonamous grey eighth-note duplets in mine.

What shall I buy with my $100.00 Apple Store Credit?

Posted by: Hucbald at September 20, 2007 10:11 PM

And another thing:

The iPhone DOES NOT sync with MacMail: I have to delete EVERYTHING from the iPhone AND MacMail... every. fracking. time.

You also cannot empty Trash on the iPhone: You have to deleat every email individually from the trash: This is beyond idiotic. This means you have to delete EVERY received email TWICE and every sent email TWICE... one. at. a. time.

Other than that, the iPhone's mail app works like a chump... er, champ.

Seriously, I'm not nearly as impressed with it as you are. I give it two out of five stars.

Posted by: Hucbald at September 20, 2007 10:46 PM



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