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Posted by Stephen Green  ·  15 November 2004

Is this thing working?

A week's "vacation" went long, thanks to some technical issues over here. It looks like Indicted Cable may finally have it fixed.


CORRECTION: Problem not fixed - Adelphia has now left me without an effective internet connection for the best part of a week.

So then. The comments section to this post is dedicated to Real Life Horror Stories about Adelphia Cable. Have one? Click on the comments and vent youself silly.

And I'd like to ask a favor of my sister and fellow bloggers. Please link to this post with the words "Indicted Cable."

One last thing. The folks at tech support have been nothing but wonderful. Problem is, their bosses won't tell them what's really going on. But they've tried to help, they really have.


UPDATE: It took seven tries to post the correction. Nine, when you include the two extra tries to get this update posted. Thanks, Adelphia!

Comments

good to have you back.

Posted by: Frank Martin at November 15, 2004 01:54 PM

I feel your pain.

Posted by: Will Collier at November 15, 2004 01:56 PM

Will you freak'in switch New Mexico already!? Richardson continues to cling to hope! Yah, and welcome back too.

Posted by: Pursuit of Happiness at November 15, 2004 02:07 PM

Read you five by five, Stephen. Welcome home.

Posted by: Jeff Harrell at November 15, 2004 02:08 PM

Glad to know you're among the living.

Posted by: denise at November 15, 2004 02:32 PM

Glad to have you back . . . please, please, please change New Mexico to red now.

Posted by: David at November 15, 2004 02:56 PM

Inquiring minds were beginning to wonder.

Glad to see you're back.

Posted by: Patton at November 15, 2004 03:12 PM

Melissa's b-day must have been really something. Welcome Back!


Turn it RED RED RED RED RED!

We went to dinner last night w/a dear friend who's been here 30-odd years, not a US citizen yet.

We're going NAZI according to him. Women won't have the right to vote in 4 years.

He's lawyer.

Posted by: Sandy P at November 15, 2004 03:18 PM

Let's see if I can shed some light on the Disappearance of Martini Boy
.....there was pickled quail, seafood salad, some cheeses I never heard of (and nothing singly sliced and wrapped), asparagus wrapped with some sort of meat (not bologna)....the look on Steve's face when Adam said, "We are out of Fat Tire"....Colonel Dick is the best father-in-law (next to Marty, of course).....a bevy of buxom babes, garbed in black (not one, not two, but THREE of em!)....four dogs, and one very uninterested cat (who is the focus of some feline-centric universe)....just enough precipitation and cold temps to glaze over the roads......Adam driving on them with me in the car behind (hehehehehe).

ed

Posted by: ed at November 15, 2004 05:21 PM

Welcome back. I was getting worried about you. It's strange how the blogosphere can create a caring connection with people we don't even actually know.

Posted by: JBB at November 15, 2004 05:36 PM

After all this time we expect rugrats next year!

BTW, welcome back.

Posted by: Hercules at November 15, 2004 05:40 PM

I was beginning to suffer withdrawal...

Posted by: brandon at November 15, 2004 05:43 PM

Glad to see that you got the lawyers, guns and money. . .

Posted by: Robert at November 15, 2004 05:51 PM

Lawyers, guns, and money. I don't know why, but I got a good giggle from that.

It's good to have you back Stephen, the blogosphere hasn't been the same without you.

Posted by: Seth at November 15, 2004 06:01 PM

Dog Charlie Fox, Dog Charlie Fox we read you. Over.

Welcome back!

Posted by: Eskimo at November 15, 2004 06:01 PM

Thank you. Now I can stop swilling Absolut Peppar and just click the blog. . . .

Posted by: The Parson at November 15, 2004 06:27 PM

Some of us were concerned that Michael Moore or Oliver Willis had gotten wind of the forty ounces of butter, invaded your home, and held you hostage until you told him where it was.

It's good to have you back.

Posted by: Silicon Valley Jim at November 15, 2004 07:23 PM

So what was the menu for the big dinner?

Posted by: Dave Schuler at November 15, 2004 08:12 PM

Oh praise Jesus, I thought it was my browser.

Now that you're among the living, how 'bout them recipes?

Posted by: tree hugging sister at November 15, 2004 08:21 PM

Good to see you back Stephen.

Posted by: Frank Anderson at November 15, 2004 08:39 PM

Skip anything as formal as the menu, where are the free recipes?

Posted by: Kathianne at November 15, 2004 10:33 PM

allrecipies.com

is a very informative site.

Posted by: Sandy P at November 15, 2004 11:00 PM

We've had issues with Charter in the past. The last one involved intermittent loss of connection that was fixed by issuing an ipconfig /release and /renew from the router. Charter tried to tell me it was a router problem. Funny how my telling them I was going to set up a routine to issue that command every 15 minutes unless they got that fixed solved all my problems within 3 hours of the call...

Posted by: SDN at November 16, 2004 01:51 AM

Color in NM and all will be forgiven. Jeepers, couldn't Will give us a head's up?

Posted by: erp at November 16, 2004 05:10 AM

Stephen, welcome back! Sorry about your Adelphia difficulties.
Before I moved to the country last year I had Adelphia cable modem service instead of this pokey ol' dialup, and I loved it! Of course, they tripled the download speed the day before I moved. DOH!
I was actually pretty impressed with their service, only two short outages in about two and a half years. Their customer and technical service people were actually pleasant and helpful... can't say that about too many tech businesses these days.

Posted by: Seppo at November 16, 2004 05:48 AM

I've never had Adelphia (no doubt they suck at least as much as Cox or Comcast or Charter), but my folks are stuck with them.

Let's put it this way: the indictees had better be very, very happy that my dad isn't in their potential jury pool...

Posted by: Will Collier at November 16, 2004 06:20 AM

I've had DSL for four years now and the uptime is incredible. Aside from a cat incident and a dead UPS at one point, it's been up the whole time.

While the downloads are slower, it's symmetric and one is allowed to host servers on it (it's possible over a cable modem, just not allowed by the service agreement).

I hate to say anything nice about Qwest, but they've finally split their DSL off their dial-tone service. I've got DSL, but no land-line. Very nice.

My ISP, NileNet is wonderful. I can't say enough nice stuff about them. I do all sorts of odd techie things with my connection and they're very helpful. If you pay in yearly increments, you get two months "free", too.

Posted by: mrsizer at November 16, 2004 06:33 AM

Our DSL rocks, IMHO. (BellSouth)

Posted by: tree hugging sister at November 16, 2004 06:59 AM

I've had no experience with Adelphia, cable but I've heard that it is terrible.

I had Charter cable in Louisiana, and contrary to expectations it worked without a hitch. No hassles. I'm on Bellsouth DSL here in Ga, and it works just fine: no downtime at all, any more. When I first got it, however, they were doing a bunch of upgrades to their system and that caused it to go down for a few hours every week, but nothing like that for the past year. I did have to dig around on the 'net to find information on the Westell modem they sent, so that it would work correctly with my wireless router. Bellsouth was no help at all, they want to charge extra and install their own "Home Networking Solution". Bah, I can do that myself, for a whole lot cheaper. And that's just what I did.

Posted by: gb_in_ga at November 16, 2004 08:12 AM

Man, it's good to hear from you. Your's is one of 6 blogs on my blogroll that I check several times a day. I was going through some serious VodkaPundit DT's.

Posted by: cadmus at November 16, 2004 08:21 AM

While all of you are singing the praises of DSL over cable, I can't help but think of Mr. Lilek's wonderful DSL journeys.

I've got Comcast, and they're not too bad - except when they are.At least they've told me; "Yeah, the physical cable network in your area sucks, and there's not much to be done about that".

Posted by: Ian Argent at November 16, 2004 10:07 AM

Steve:

Three words: D. S. L.

;-)

Posted by: leelu at November 16, 2004 10:21 AM

I have an Adelphia "high speed" internet connection and it took from 10 to 12 minutes per page loading time as I was surfing around Al Gore's World Wide Web last week. Stephen, did you ever find out what Adelphia's major malfunction was? All I got from customer service was a taped message saying that "Adelphia was aware of the problem in Colorado and there was no need to leave a message." Nice. In terms of NOT!

Posted by: Nordicgirl at November 16, 2004 10:28 AM

I had adelphia before I moved out of my apartment, very fast in the begining, then it gradually slowed down. We've (www.springslink.com) been seeing odd connection issues with CO based connections for a while. I originally thought there was a backhoe out there somewhere cleaning the remains of an OC48 out of its teeth, but now I have to wonder if adelphia buggered up their routes and we're seeing the slop from that.

Posted by: Puff at November 16, 2004 12:27 PM

Welcome back, VodkaPundit! Nice to see the local guy back on the air.

An Adelphia support person admitted to me they had done an "upgrade" in conncection with upcoming video-on-demand that had boogered up most of the old cable modems, including my own Netgear. Indicted Cable's management had done a mailing to tell us all about it, but mailed 12,000 pieces to 140,000+ subscribers.

Service has ranged from acceptable to excellent since the new modem (1 week) but my fellow Oracle "work at homes" on Adelphia have had a hell of a time for 2 weeks.

As noted earlier, the individuals at Adelphia are great but the management - feh!

Posted by: 357 at November 16, 2004 01:09 PM

Adelphia works great (Carlsbad, CA) when it's up. But they do not have any backup equipment at the head end of the cable. So, when a server goes down, they have to wait to get a new server, install it and configure it. This is not the way IT is normally done. Imagine your bank doing things this way (which that cannot do because the Feds wrote the rules about redundancy years ago)?

Posted by: Steve at November 16, 2004 02:33 PM

I've used AT&T--> Comcast in Portland OR
Adelphia in Colorado Springs
Cox in Omaha

Adelphia was the worst.

Posted by: Robert at November 16, 2004 06:55 PM

I have had adelphia cable since it was frist available (I was the third person in my city to have it installed, my instller said- I had called that many times), and i really like hteir service. I do hate the fact that I have to call an 800 number rather than a local office, though.

Posted by: John Cole at November 17, 2004 11:35 AM

I think we need to file a class action lawsuit against Adelphia Cable for depriving us of our usual Vodka Pundit fix. Because of their incomptetnce I am in physical pain and am feeling emotional distress.

Wasn't it Dire Straits who first sang "I want my VP"?

Posted by: Remy Logan at November 17, 2004 02:26 PM

Welcome back. Adelphia's slimy tentacles have reached into Maryland, too. They have a monopoly on cable operations in the county where we live, though Comcast has been trying to make inroads from neighboring areas.

All of us in the area have experienced long outages, slow speeds, etc. Not to mention all sorts of random weirdness on the TV side of things. It got so bad a few years ago that the county actually threatened to withdraw the monopoly and levy fines against Adelphia unless they improved.

Surprisingly enough, especially considering the indictment, they actually have improved around here. I've had better connectivity in the last year than I've ever had. For some reason their DNS servers seem to fall over and crash at random intervals, but service is otherwise pretty good.

Posted by: Bryan C at November 18, 2004 10:26 PM



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